Shipping overage
RB & Co. ships within Canada, the US, and the UK
Our policy lasts 7 days. If 8 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Any personalized items and Letter Pillows cannot be returned.
To be eligible for a return, your item must be not personalized, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Please contact us through our Contact Us page to open a return ticket.